Contact

Tell us what is wrong with your hot tub

Send the postcode, make/model, fault or error code and any detail you have. We review every request and, where suitable coverage is available, arrange for an independent provider to contact you. This is not a confirmed booking.

Repair request

Send four quick details

Name, phone, postcode and the closest fault are enough to start.

Before you submit: We pass suitable requests to one independent repair provider. They contact you, quote for and carry out any work directly with you.

So we can check available Scarborough coverage.

Add more detail (optional — helps a provider respond faster)

Add it if you'd rather be contacted by email than phone.

Often on a label near the control pack.

The more detail, the better a provider can respond.

No photos needed here — this form does not upload files. If a provider takes on your enquiry, they may ask you to send a photo of the model label or error code directly.

We contact you by phone or email. This is not a confirmed booking.